Phone-verified provider directories
Half of every plan's provider directory is wrong. Ghostline calls to find out which half.
CMS found 48.74% of Medicare Advantage directory locations had at least one error; upkeep runs U.S. practices $2.76B a year; the REAL Health Providers Act now makes measuring accuracy a federal obligation.
Ghostline takes a directory, calls each office through CALL-E, and returns a verdict for every claim — with the front desk's exact words as evidence. It never returns one it can't quote. The engine is domain-neutral; healthcare is where the money is.
asserted
verified
evidenced
corrected
expired
re-verified
9/9
recorded scenarios resolved correctly
33%
abstained · UNCLEAR
6
failure modes handled
Pipeline check against recorded transcripts — not a live-call reliability figure. That comes from
run_benchmark.py --source live.Verify a record
one form for everyone — live mode calls the number you enterRecorded scenarios
full pipeline, zero dialing
MATCH
front desk explicitly confirms the named plan
→
MISMATCH
office dropped the named plan
→
UNCLEAR
'we take most commercial plans' never names Northline Health
→
NO CONTACT
call failed before a conversation could happen
→
UNCLEAR
hedged, non-committal answer with no definite statement
→
UNCLEAR
responder says yes then reverses within the same call
→
NO CONTACT
call reached a voicemail greeting, no human
→
NO CONTACT
stuck in an IVR phone menu, never reached a person
→
NO CONTACT
rang out, nobody picked up
→