Recorded scenario · done
1 record
pack healthcare · run f80a06c1a40a · no calls placed
1 record(s) verified: 1 changed.
Harbor Point Medical
MISMATCH
accepts_plan
on file: True
“No, we stopped accepting that plan last month.”
billing_dept · medium confidence
Responder's statement ('No, we stopped accepting that plan last month.') contradicts the asserted value (True); observed False.
attested Oct 25 · valid until Jan 23, 2027
Transcript · 5 turns
bot
Automated verification call for Northline Health. Does this office currently accept the Northline Health plan?
0:00
caller
No, we stopped accepting that plan last month. We don't take Northline Health anymore.
0:07
bot
Understood. Is there anything else I should note?
0:13
caller
For plan questions you'd want to talk to Sarah in our billing office now.
0:17
bot
Thank you.
0:22
The answer wrote the next call.
A different contact was named (Sarah). Re-verify on a follow-up call to the same number, asking for Sarah.