Recorded scenario · done
9 records
pack (fixtures) · run 0a6968b1dd32 · no calls placed
9 record(s) verified: 1 confirmed, 1 changed, 3 unclear, 4 no contact - most unclear cases were answers that never named the specific claim subject.
Northline Family Clinic
MATCH
accepts_plan
on file: True
“Yes, we do accept Northline Health, we've taken that plan for years.”
front_desk · medium confidence
Responder's statement ("Yes, we do accept Northline Health, we've taken that plan for years.") agrees with the asserted value (True).
attested Oct 25 · valid until Jan 23, 2027
Transcript · 3 turns
bot
Hi, this is an automated verification call on behalf of Northline Health. It will take under a minute and I am not requesting any patient information. Does this office currently accept patients covered by the Northline Health plan?
0:00
caller
Yes, we do accept Northline Health, we've taken that plan for years.
0:09
bot
Thank you, that's all I needed. Have a good day.
0:15
Harbor Point Medical
MISMATCH
accepts_plan
on file: True
“No, we stopped accepting that plan last month.”
billing_dept · medium confidence
Responder's statement ('No, we stopped accepting that plan last month.') contradicts the asserted value (True); observed False.
attested Oct 25 · valid until Jan 23, 2027
Transcript · 5 turns
bot
Automated verification call for Northline Health. Does this office currently accept the Northline Health plan?
0:00
caller
No, we stopped accepting that plan last month. We don't take Northline Health anymore.
0:07
bot
Understood. Is there anything else I should note?
0:13
caller
For plan questions you'd want to talk to Sarah in our billing office now.
0:17
bot
Thank you.
0:22
The answer wrote the next call.
A different contact was named (Sarah). Re-verify on a follow-up call to the same number, asking for Sarah.
Cedar Grove Practice
UNCLEAR
accepts_plan
on file: True
No verbatim evidence span from the responder supports a call on this claim; abstaining rather than guessing.
AMBIGUOUS
CALL-E's own extractor read this as
yes, high confidence.
Ghostline abstained — no verbatim quote named the subject of the claim.
attested Oct 25 · valid until Jan 23, 2027
Transcript · 4 turns
bot
Automated verification call for Northline Health. Do you currently accept patients covered by the Northline Health plan?
0:00
caller
We take most major commercial plans here.
0:06
bot
Do you specifically accept Northline Health?
0:11
caller
You'd have to check your card, but we take pretty much everything.
0:15
Lakeside Health Partners
NO_CONTACT
accepts_plan
on file: True
The call could not be connected.
CALL_FAILED
attested Oct 25 · valid until Jan 23, 2027
Riverbend Family Care
UNCLEAR
accepting_new_patients
on file: True
No verbatim evidence span from the responder supports a call on this claim; abstaining rather than guessing.
AMBIGUOUS
CALL-E's own extractor read this as
unknown, low confidence.
Ghostline abstained — no verbatim quote named the subject of the claim.
attested Oct 25 · valid until Jan 23, 2027
Transcript · 4 turns
bot
Automated verification call. Is this office currently accepting new patients?
0:00
caller
Um, that kind of depends, you'd really have to talk to the scheduling team about that.
0:05
bot
Are you able to say yes or no today?
0:12
caller
I honestly couldn't tell you, sorry.
0:16
Summit Street Clinic
UNCLEAR
accepts_plan
on file: True
“Yes, we accept Northline Health.”
front_desk · low confidence
Responder gave contradictory answers; cannot resolve to a binary verdict.
CONFLICTING
CALL-E's own extractor read this as
unknown, medium confidence.
Ghostline abstained — no verbatim quote named the subject of the claim.
attested Oct 25 · valid until Jan 23, 2027
Transcript · 3 turns
bot
Do you currently accept the Northline Health plan?
0:00
caller
Yes, we accept Northline Health.
0:05
caller
Wait, actually, I'm not sure. I think we might have dropped Northline Health this year. Let me not say for certain.
0:09
Meadowbrook Associates
NO_CONTACT
accepts_plan
on file: True
No usable conversation (no_user_speech).
VOICEMAIL
attested Oct 25 · valid until Jan 23, 2027
Transcript · 1 turns
unknown
You have reached the offices of Meadowbrook Associates. We are not available to take your call. Please leave a message after the tone.
0:00
Grandview Medical Group
NO_CONTACT
accepts_plan
on file: True
No usable conversation (no_user_speech).
IVR
attested Oct 25 · valid until Jan 23, 2027
Transcript · 3 turns
unknown
Thank you for calling Grandview Medical Group. For English, press 1. Para espanol, marque 2.
0:00
unknown
For appointments, press 1. For billing, press 2. For the main menu, press 9.
0:06
unknown
We're sorry, we did not receive a valid response. Goodbye.
0:14
Fair Oaks Clinic
NO_CONTACT
accepts_plan
on file: True
No human answered the call.
NO_ANSWER
attested Oct 25 · valid until Jan 23, 2027